Faqs

🏨 La Siesta Classic Ma May – Top 20 Frequently Asked Questions

1. Where is La Siesta Classic Ma May located?

Located at 94 P. Mã Mây, Hàng Buồm, Hoàn Kiếm District, Hanoi, Vietnam — right in the heart of the historic Old Quarter.

2. How do I get to the hotel from Noi Bai Airport?

You can take a taxi (approx. 45–60 mins), pre-booked airport transfer via the hotel, or use ride-hailing apps like Grab. The hotel is ~35 km from the airport.

3. What time is check-in and check-out?

Check-in: 2:00 PM | Check-out: 12:00 PM (noon). Early check-in or late check-out may be available upon request and subject to availability.

4. Is there parking available?

Limited street parking is available nearby; however, due to narrow streets in the Old Quarter, we recommend using taxis or motorbike taxis (xe ôm) for convenience.

5. Does the hotel offer airport transfers?

Yes — pre-booking is recommended. Contact the hotel directly or arrange through your booking platform for private transfers.

6. Are pets allowed?

Unfortunately, pets are not permitted in the hotel for hygiene and safety reasons.

7. Is breakfast included?

Breakfast is included for all guests unless otherwise specified at booking. Our buffet-style breakfast features both Vietnamese and international options.

8. Do you have a restaurant?

Yes! Our in-house restaurant serves authentic Vietnamese cuisine alongside international dishes, with fresh ingredients and rooftop dining views.

9. Is there a spa or wellness center?

Yes — our serene Spa & Wellness Center offers massages, facials, and body treatments using natural Vietnamese ingredients.

10. Do rooms have balconies?

Many of our rooms feature private balconies overlooking the charming streets and rooftops of Hanoi’s Old Quarter.

11. Is Wi-Fi free?

Yes — high-speed complimentary Wi-Fi is available throughout the hotel.

12. Can I book tours or activities through the hotel?

Absolutely! Our concierge team can help you book city tours, day trips to Halong Bay, cooking classes, cyclo rides, and more.

13. Is the hotel child-friendly?

Yes — children are welcome. We can provide extra beds or cribs upon request (fees may apply).

14. Are there family rooms or connecting rooms?

We offer spacious family rooms and some connecting room options — please specify your needs when booking.

15. Is there a gym?

While we don’t have a full gym, we offer yoga mats, guided morning stretches, and access to nearby fitness centers upon request.

16. Can I store luggage before check-in or after check-out?

Yes — complimentary luggage storage is available during your stay or while waiting for transport.

17. Is the hotel accessible for guests with mobility issues?

Due to its historic building structure and narrow staircases, accessibility is limited. Please contact us in advance to discuss your needs.

18. What is the best way to explore Hanoi from the hotel?

Walking is ideal — most attractions (Hoan Kiem Lake, Temple of Literature, night markets) are within 5–15 minutes on foot. Cyclos, bikes, and Grab are also popular.

19. Do you accept credit cards?

Yes — we accept Visa, Mastercard, American Express, and JCB. Cash (VND/USD) is also accepted.

20. How far is the hotel from Hoan Kiem Lake?

Just a 5-minute walk — perfect for sunrise strolls, evening walks, or enjoying the lake’s cultural performances.